Terms of service

1. What we provide

iSkooll is management software for schools, colleges and madrasas, delivered over the internet. Registering an institution gives that institution an account, and gives the people it authorises access to the parts of iSkooll their roles allow.

We add to and improve the software over time. We will not remove something an institution depends on without telling you first.

2. What you pay

• A monthly or yearly subscription, set by the number of students on your roll. The full band table is published on our pricing page.
• A one-time setup fee, from ⁦৳999⁩, when you start.
• We invoice you and you pay us directly. There is no card or mobile-banking gateway on either side of iSkooll — not for your fees, and not for ours.
• If your student count crosses your band, new admissions above the band are held rather than refused and we contact you to move you up. No existing student stops working, and no record is deleted.

We may change our prices. If we do, we will tell you at least 30 days beforehand, and the new price starts at your next renewal — never in the middle of a term you have already paid for.

If an invoice goes unpaid, we will contact you first. If it is still unpaid 30 days after its due date, we may suspend the account until it is settled; we will tell you before we do and give you time to export. We do not delete an institution's data over an unpaid invoice.

3. Your data stays yours

Everything your institution puts into iSkooll — students, guardians, marks, attendance, money, documents — belongs to your institution, not to us. We store and process it to run the service for you. We do not sell it, share it or use it for our own purposes.

You can export your records to Excel at any time from inside the application, without asking us.

4. What you are responsible for

• The accuracy of what you record, and that you have the right to record it — this is your institution's data about your institution's students.
• Who you give accounts to and what roles you give them. Someone you make an administrator can see and change what administrators can see and change.
• Keeping sign-in details private, and telling us if an account is compromised.
• Using iSkooll lawfully, and not attempting to reach another institution's data.

5. What we are responsible for

• Keeping the service running and your institution's data separated from others'.
• Answering you when you contact us about a problem.
• Telling you if something goes wrong that affects your data, rather than hoping you do not notice.

We do not promise the service will never be unavailable. It runs on the internet, on managed cloud infrastructure, and both occasionally fail. What you have already saved is not lost when it does, and what you have printed remains yours on paper.

We do not commit to a stated uptime figure. If your institution needs one in writing, ask us before you sign rather than assume it.

Where we are liable to you under this agreement, that liability is limited in total to what you have paid us in the twelve months before the claim. Neither side is liable to the other for indirect or consequential loss. Nothing here limits what the law does not allow us to limit.

6. Ending it

You may stop using iSkooll whenever you choose. Export your data first — the export is available to you the whole time, not only at the end.

We may suspend an account that is being used to break the law, to attack the service, or to reach another institution's data. Other than that, we will not cut off an institution mid-term without telling you and giving you time to get your records out.

7. Who you are contracting with

iSkooll is built and operated from Bangladesh. Until it is incorporated, your agreement is with the person operating it under that name, reachable at iskooll.dev@outlook.com or +880 1721-788183. When that changes we will tell you, and the registered name, number and address will appear here.

This agreement is governed by the law of Bangladesh, and the courts of Dhaka have jurisdiction over any dispute under it.

If any part of these terms is found not to hold, the rest still does. If we do not enforce something straight away, we have not given it up.